Built by Operators, for Operators

Dispatch software for private hire operators


Manage bookings, assign drivers, track job progress, organise payments and keep your operation under control from one simple platform — built by UK operators, for UK operators.

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flagship dispatcher screen view

Still running your dispatch from WhatsApp, spreadsheets and memory?


Many small transport companies grow past the point where manual dispatch works, but most dispatch systems are either too expensive, too complicated or built for large taxi fleets.

Flagship Dispatcher gives you a cleaner way to manage the day-to-day work: bookings, drivers, job status, payments, customer details and company admin – all in one place.

Jobs scattered everywhere

Customer details, pickup times, flight information, driver notes and return journeys can quickly become hard to track when everything is spread across messages and spreadsheets.

Drivers constantly asking for updates

Give drivers clear job details through the driver app, so they know where they are going, when they are needed and what stage the job is at.

Payments and payouts get messy

Keep track of fares, driver earnings, payment status and account work. See what has been paid, what is still outstanding and what each driver is owed from one clear place.


One dashboard for your bookings, drivers and operation


Flagship Dispatcher is a web-based dispatch platform with a driver companion app. Your office can add and manage bookings from the dashboard, while drivers can view assigned jobs and update progress from the road.

It is built for operators who need more control without the complexity of enterprise taxi software.

Manage bookings clearly

Create, edit and organise single journeys, return journeys, account jobs and daily dispatch work from one dashboard.

Assign drivers faster

Allocate jobs to drivers, keep bookings organised and reduce back-and-forth messages.

Track job status

See what is booked, assigned, completed, cancelled, rejected or waiting for driver action.

Built Around the Way Real Operators Work

Everything you need to run daily dispatch


The full breakdown is on the Features page, but here is a quick look at what Flagship Dispatcher helps you manage.

Booking management

Create, edit and organise bookings from one clear dashboard. Keep pickup details, drop-off details, customer notes, return journeys and job status easy to manage.

Driver app

Give drivers access to their assigned jobs, journey details and status updates from their phone. Drivers can also manage documents, view earnings and stay connected on the road.

Customer records

Keep customer details, booking history, contact information and journey notes in one place, making repeat bookings easier to manage.

Driver earnings

Track completed jobs, driver earnings and payout details more clearly, so end-of-week payments are easier to check and manage.

Invoicing and finance tools

Manage invoices, account work, expenses, fares and payment status from one platform, giving you a clearer view of your business finances.

Mobile-friendly dashboard

Access your operator dashboard from desktop, tablet or mobile, so you can manage bookings and stay in control even when you are away from the office.

Frequently Asked Questions